QUESTIONS ABOUT YOUR BILL

When will I receive a bill?

Typically, bills are not sent until claims are adjudicated by your insurance company. Billing cycles are every 30 days.
Once a bill is received, patients are given 30 days to pay their bills in full.

What does my insurance cover?

The best source of information about your specific plan and coverage is your insurance company or your employer if you are covered through work. Although you may have health insurance, you have final responsibility for your bills.

Why didn’t my insurance pay for my services?

Your insurance carrier will forward an explanation of benefits (EOB) for you to review; the form explains the payment or denial reason for the services rendered, if you have questions about insurance payments, deductibles or co-payments check with your insurance company.

Do I have to submit my bill to my secondary insurance?

If we have your secondary insurance information, we will bill your secondary insurance on your behalf.

What does Out-of-Network mean?

An out-of-network provider is one not contracted with a particular health insurance plan. Generally if you see an out-of-network provider, these services will go towards out of network benefits or directly to patient responsibility. You may have to pay the difference between the in-network and out-of-network charges.

Can you bill my child’s other parent’s insurance for the visit?

If a patient is under the age of 18, the parent presenting the child for examination is considered the parent responsible for the bill. If we participate with the other parent’s insurance, we would submit the claim. The parent presenting the child for medical treatment would be responsible for the out-of-pocket expense that is due at the time of service.

How can I pay my bill?

We accept cash, check, Visa, and Mastercard payments.